facai88 Terms and Conditions

1. General Terms

By accessing or using the facai88 platform, you agree to these terms and conditions in full. These terms form a legal agreement between facai88 and the user. If you disagree with any part of these terms, please stop using this platform.

These terms may be amended or revised from time to time. Continuing to use the platform after changes take effect will be taken as your acceptance of the revised terms. We therefore recommend visiting this page regularly.

The facai88 service is intended for personal and recreational use only. Operating an account for commercial purposes or on behalf of a third party is strictly prohibited.

                
                These terms are written in English and apply to users of the facai88 service in Bangladesh. Please read each term carefully.
              

2. Account Registration and Verification

2.1 Registration Requirements

To open an account with facai88, you must provide accurate and truthful information in the registration form. If an account is found to have been opened with false or incomplete information, it will be closed immediately and any funds in the account may be forfeited.

Each person may open only one account. If multiple accounts belonging to the same person are found, all of them will be closed and any bonuses or promotional rewards in those accounts will be cancelled.

2.2 Identity Verification

facai88 reserves the right to verify a user's identity at any time. You may be asked to submit a copy of your National ID, passport, or any other government-issued identification. Withdrawals may be temporarily placed on hold until verification is complete.

An OTP will be sent to verify the mobile number provided at registration.
The name on the account must match the name on the payment method used.
A single mobile number can be linked to one account only.
To update your account details, please contact us via live chat.

3. Age and Eligibility Requirements

To use any facai88 service — casino games, sports betting, or any other entertainment section — you must be at least 21 years old. If a user is found to be underage during verification, the account will be closed immediately.

Important: Use of this platform by anyone under the age of 21 is strictly prohibited. Assisting a minor in registering or placing bets on their behalf is also a violation of these terms.

You must ensure that using online betting and casino services is legally permitted from your place of residence. It is your responsibility to be aware of the legal restrictions in your jurisdiction.

4. Deposit and Withdrawal Terms

4.1 Deposit Rules

facai88 currently accepts bKash, Nagad, and Rocket for deposits. The minimum deposit amount is ৳100. Once a deposit is completed, it is generally credited to your account within a few minutes.

The mobile banking account used for deposits must be registered in the user's own name.
Deposits from third-party accounts are not accepted.
There are no additional charges on deposits.

4.2 Withdrawal Rules

Withdrawals start from a minimum of ৳1,000 and are generally processed within 15 minutes to 2 hours. Identity verification on the account must be complete before a withdrawal request can be made.

Withdrawals can only be made to the same payment method used for the deposit — bKash, Nagad, or Rocket. To withdraw bonus funds, the relevant wagering requirements must be met.

                
                Standard withdrawal processing time: 15 minutes to 2 hours. In unusual circumstances, additional time may be required due to the verification process.
              

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

New members can receive a 120% bonus on their first deposit, up to ৳15,000. For example: depositing ৳1,000 adds ৳1,200 in bonus, making the total balance ৳2,200. The wagering requirement for this bonus is 10 times the bonus amount — meaning bets totalling ৳1,200 × 10 = ৳12,000 must be placed.

5.2 Other Promotions

facai88 regularly offers various promotional deals, such as a weekly reload bonus (30%, up to ৳8,000), a slots festival bonus (50%, up to ৳10,000), and a weekend cricket deposit incentive (40%, up to ৳6,000). Each offer has its own wagering requirements and validity period.

Multiple bonuses cannot be used at the same time.
A maximum bet limit may apply to bets placed with bonus funds.
If you withdraw before completing the wagering requirement, the bonus will be cancelled.
facai88 reserves the right to withdraw bonuses in cases of multiple accounts or irregular activity.

A bonus is not cash. It is an additional balance for use within the account only and cannot be withdrawn without meeting the specified wagering requirements.

6. Gaming Rules

facai88 offers slots, live casino, sports betting, and other games on the platform. Each game has its own rules and you are advised to read them before starting to play.

If a game session is cancelled due to a technical error, the bet amount will be refunded.
A Random Number Generator (RNG) is used to determine game outcomes, which is fair and verifiable.
Deliberately exploiting any error or vulnerability in the game software, or using bots, is strictly prohibited.
Accounts may be investigated if unusual betting patterns or suspected bonus abuse are detected.
In sports betting, any bet placed after a market has closed will be considered void.

When using the chat feature in live casino games, offensive or inappropriate comments are prohibited. Such behaviour may result in account suspension.

7. Account Suspension and Closure

facai88 reserves the right to temporarily suspend or permanently close an account without prior notice for any of the following reasons:

Violation of any clause of these terms and conditions.
Providing false or misleading information during account registration.
Evidence of operating multiple accounts.
Abuse of the bonus or promotions system.
Suspicion of fraud, money laundering, or any other illegal activity.
Operating an account on behalf of a minor or an ineligible person.

Users may also request account closure at any time via live chat. It is advised to complete all valid withdrawals before closing the account.

8. Intellectual Property Rights

All content on the facai88 platform — including logos, designs, software, graphics, text, and databases — is protected by the intellectual property rights of their respective owners. Reproducing, redistributing, or modifying any of this content without written permission is prohibited.

Game content, such as game interfaces or audio-visual elements, is protected by the intellectual property rights of the respective game developers. facai88 acts solely as a distributor of this content.

9. Limitation of Liability

facai88 accepts no responsibility for the following:

Game sessions interrupted due to internet connectivity issues.
Difficulties in using the service caused by the user's device or software.
Disruptions to services provided by third parties (payment gateways or game studios).
Account information being disclosed to a third party due to the user's own negligence.

For any dispute or complaint, users are asked to first contact the facai88 support team. Taking legal action without first attempting a direct resolution is not recommended.

10. Privacy and Data Protection

Details on how facai88 collects, stores, and processes users' personal information can be found in our Privacy Policy. The Privacy Policy applies alongside these terms and conditions, and reading both together is advised.

Personal information is used solely for the purpose of providing and verifying services.
All data is transmitted securely via SSL encryption.
Your information is not sold or shared with third parties without your consent.

11. Responsible Gaming Commitment

facai88 believes that betting and casino games are for entertainment only — not as a source of income. We encourage our users to play safely and within their means. Tools for self-control and helpful resources are available on the Responsible Gaming page.

Users can set their own deposit limits.
A self-exclusion option is available to pause the account for a set period.
Participation by anyone under 21 is strictly prohibited.
If you develop a gambling problem, seeking professional help is advised.

                
                Set a budget before you play and do not exceed it. Avoid the urge to place more bets to recover losses.
              

12. Changes to Terms and Contact

facai88 reserves the right to amend these terms and conditions at any time. We will endeavour to notify users of important changes. However, it is the user's responsibility to check the latest version.

If you have any questions or need clarification about these terms, you can contact facai88's 24/7 live chat or email support in Bengali or English. For general queries, you can also visit our Frequently Asked Questions (FAQ) page.

To learn more about facai88 and our values, please visit the About Us page.

Email: [email protected] | Live Chat: Available 24/7

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